Valerie Dumaine has been active in the Montreal fashion scene for more than twelve years now. She graduated from LaSalle College in 1997 and then spent the next five years doing work as an illustrator, patternmaker and designer for various local companies. During that time period, she also went to London where she completed an internship with designer Gaile McConaghie. Upon completion of her Certificate in German at UQAM in 2002, Valerie Dumaine was once again Europe-bound; this time, her focus was Berlin. She reveled in the German fashion scene and culture, acquiring a firm and definitive direction. This experience became a major turning point in her career. After returning to Montreal, she decided to begin work on her own line. In the Spring of 2004 Valerie Dumaine was finally born!
Valerie Dumaine likes to dig into the past. A master when it comes to mix and match styles, she creates refined and bold garments that are characterized by clean and elegant lines. Casual or sophisticated? Valerie Dumaine’s carefully designed collections offer both options in a style that is assertive and unique.
Use the instructions below to find your size in Valerie Dumaine products. If an item does not follow this size chart a special note will be added to the product description.
How to Measure
Bust: Measure around the fullest part of the bust. Keep tape comfortably loose.
Waist: Measure around the natural waist line – generally the smallest part of your waist. Your natural waist line is located where the body creases when bending to the side.
Hip: Keep feet together and measure around the fullest part of your hip.
Inseam: Measure from crotch to hem line.
All garments are given a length measurement. The measurement is taken from center back to hem on tops / jackets / coats / dresses, and top of waist band to hem (on skirts).
Still have questions about sizing, please email us!
ORDERING / PAYMENTS
When you find an item that you like, click the "add to cart" button. Continue shopping until you are ready to complete the purchase. Click on the "X item in cart" button (top of page). Make sure the items sizes and quantity are correct. If there is a mistake, you can remove or edit in the cart page. Once the order is confirmed, follow the instructions to move through the shopping cart.
Once you enter in your address and credit card information and press "submit" an email confirmation will be sent to you. This will have your order number, your complete order, and your shipping address. Please print this document and save it for your records. If there are any mistakes on the receipt, please email us right away.
Method of Payments
ShopValerieDumaine.com accepts all major credit cards, including Visa, Mastercard and American Express. We also accept INTERAC Online as a payment method for Canadian customers. For customers who do not have credit cards, ShopValerieDumaine.com also accepts payments via PayPal and Money Orders. Paying with PayPal can be done through the shopping cart. If you would like to pay using a money order, please email us with the items you want to purchase (style name, size and colour), your address (for tax purposes) and your preferred shipping method.
If you are ordering from within Quebec, you will be charged GST & PST. If you are ordering from British Columbia, Ontario, Nova Scotia, New Brunswick you will be charged HST. If you are ordering from any other Canadian province you will be charged GST only. NO SALES TAX WILL BE ADDED TO AMERICAN AND INTERNATIONAL ORDERS.
All prices are quoted and sold in CAD. Prices listed on the page and in the shopping cart do not include shipping, handling or taxes. When you check out, select the shipping options which best suites you. Taxes will be added according to your location. The final price (including applicable taxes, shipping and exchange rate) will be displayed prior to entering your credit card number and will also be sent to you in the confirmation receipt/email.
ShopValerieDumaine.com will keep its stock listing up to date. If however stock availability on your order has changed, we will email you with a notification and a time frame on a restocking date.
Products shipped within Canada are shipped via Canada Post. Shipping options are as follows:
1. Standard Shipping (QC / ON) - $7 CAD - 2-4 business days.
2. Standard Shipping (Other Provinces) - $9 CAD - 4-7 business days.
3. Express Shipping (QC / ON) - $9 CAD - 1-2 business days.
4. Express Shipping (Other Provinces) - $12 CAD - 1-3 business days.
Products shipped to the United States are shipped via Canada Post. Shipping options are as follows:
1. US Air - $15 CAD - 5-14 business days.
2. Express Shipping - $24 CAD - 3-7 business days.
International orders are shipped via Canada Post International Air.
1. International Air (with tracking number) - $60 - 6-14 days.
All orders will ship one to two business days after they are received.
Please Note: If you would like your package sent to an address other than the billing address, please notify us once you have placed your order. Please include your name and order number.
RETURNS / EXCHANGES
We hope that we have given you sufficient information regarding our products. ShopValerieDumaine.com regrets that returns can only be processed under the following conditions:
1) You received the wrong order - you have not received the item(s) listed in your confirmation email.
2) Wrong size - must be returned via prepaid shipping. (Applicable only to regular priced items.)
3) You are not 100% satisfied with the product - must be returned via prepaid shipping. (Applicable only to regular priced items.)
If any one of the above instances should occur, email us within 5 days of receiving your order. Returned merchandise must arrive back at ShopValerieDumaine.com no more than 20 days from the time you placed your order. All returns must be in 100% new condition, not worn, nor washed and all tags in place. Please ensure returned clothing is packaged safely, as we will not accept damaged returns. The amount of your exchanged item will be credited towards your next order.
Sorry - no refunds. Sale items are FINAL SALE - cannot be exchanged or returned.
Please note that we will only accept packages returned by United States Postal Service (USPS) or Canada Post. Packages that arrive by UPS, FedEX or DHL and incur a brokerage fee will be denied. Thank you for your understanding.
PRIVACY / SECURITY
Any information that you do submit to ShopValerieDumaine.com will not be disclosed.
We will only add you to our mailing list upon request. ShopValerieDumaine.com will NEVER release, sell, share or exchange any of its customer lists.
ShopValerieDumaine.com uses a guaranteed safe credit card procedure. Through a company known as Internet Secure, the shopper can submit their personal information and credit card number without it ever entering our data base. (We NEVER see the credit card number). To read more about Internet Secure and internet privacy, click here.
All written, graphic and photographic work is copyrighted to Valerie Dumaine Inc. All website code is copyrighted to FashionCan.com Inc. No information within the ShopValerieDumaine.com website may be used or reproduced in any manner.